Abstract:

Subjective assessment of the patient is an important part of each stage of treatment and is decisive for the ultimate success. The purpose of this review is to consider and present the various methods for assessing patient satisfaction with the prosthetic treatment. Accordingly, an electronic search was conducted in the following databases: PubMed, Google, Lilac from December 2017 to September 2018 by keywords. The data obtained are subjected to critical analysis. The most commonly used methods for studying patient satisfaction are through questionnaires that explore the various aspects of function, prophylaxis, aesthetics, human psychics and communication. The evaluation of the answers received is usually done with Likert scale and Visual Analogue Scale. The survey of satisfaction is an excellent method for objectivizing patient expectations and requirements as well as determining the end result of the treatment.